• 14 years in Telecommunication Networks and Information Technology (IT): Performance Reporting Systems, Capacity Expansions, Upgrades, New Development, Application Development (PeopleSoft, Geo-Demographic Marketing Data), Desktop Environments (Deployment, Maintenance, Help Desk)
• 11 years in High-Tech Manufacturing: Electronic Packaging, Passive Infrared, Short/Long Range Radio(RF)
• 3 years in Services sector: U.S. Navy, County Government, Warehousing/Distribution

  
  

• Created the plan and led its execution to minimize schedule delay due to late delivery of interdependent system components by outlining the critical path tasks and the risk mitigation plan, thereby enabling test phase completion prior to market launch and being recognized with a promotion.
• Led team through a schedule mitigation effort by developing a custom Web Portal solution so limited lab testing could occur in spite of vendor schedule delay allowing Program trials to occur before Launch.
• Identified and resolved resource gaps, scope and timeline changes, while breaking out the various deliveries in two supporting delivery phases allowing Program trials to occur before Launch.
• Ensured a delivery plan was outlined that would not further impact the network integration and test deliveries due to dependency resulting from development not being properly synchronized.
• Led the research and design effort resulting in an implementation plan advocating the joint use of the Systems Engineering and Project Management disciplines as a way to reduce time to market, project implementation cost, and customer churn, thereby earning an Excellence Award.

• Developed and managed overall project management effort, establishing goals and metrics, measuring performance and reporting status of development programs
• Project Management for Product and Technology Development including new product development, maintenance product development, custom product development, R&D, IS/IT according to agreed-upon Master Schedule for company.
• Re-organized internal manpower, recruited consulting expertise, streamlined the development process, and reduced scope to successfully fit market entry window for product development project in multimillion-dollar start-up environment.
• Merger and acquisition integration project coordinator. Due diligence facilitator. Global project plan status including consolidated Initiatives/Status Report, Summary of Issues and Barriers fulfilling scope and timeframe requirements.
• Milestone and cost management for product requirements, design, development, testing, documentation, and delivery processes across 15 development projects simultaneously.

• Focused development efforts on time to market schedule, development cost, and quality performance by improving process definitions, technology focus, and staffing capability.
• Identified $1.2 million process cost savings through design and facilitation of a key Total Quality Initiative
• Defined Software Product Development Process Steps and Cross-Functional Core Teams including role definitions and measurable deliverables thereby increasing development speed and reducing development costs.
• Improved control and capability of software development process from CMM Level 1 (ad hoc) to Level 2 (repeatable).
• Benchmarked product testing process control and capability against state-of-the-art industry standards. Developed and led improvement efforts, including automation, and development process against 300 similar industry respondents.
• Research, development, & implementation for new OMT methodology (Rumbaugh, Cadre Technologies, Lorenz & Kidd, Rational Software Corp.) for use on new product for corporate spin-off investment. Documented process and project plans, adapted approach for local use, procured vendor training. Recommended Rational Software suite (rejected due to budget constraints). Tools: Microsoft Office Suite, Visio, White Board sessions.

Work Team Development:

• Developed and managed strategy and resource plans for Quality Assurance Group (11 staff) - configuration management, test case design and execution, software quality assurance, project management, product delivery.
• Led technical recruiting effort, setting skill set and budget requirements with numerous recruiting firms.
• Created and managed a new Hero of the Week program, increasing both morale and retention.

Advanced Performance Solutions, Inc., Falls Church, VA (1993-1994)
Senior Consultant and Project Lead for Quality and Productivity Improvement consulting, training, marketing, project management (+1 Junior Consultant)

:Naval Sea Systems Command, Washington, DC - Naval Weapons Station Seal Beach, CA and Port Hadlock, WA (1993-94) - Re-Engineered the Ordnance Receipt, Storage, and Issue Processes. Identified 60% non-value added operations time.

Jefferson County Government, Port Townsend, WA (1994) - Training, Facilitation, and Consultation with County Commissioners for Breakthrough Process Teams, Teambuilding, Total Quality Awareness, TQM Process Deployment: Organization, Strategy, and Plan. Gained a 5 year commitment to Re-Invent Government through TQM Deployment.

Alcoa Electronic Packaging, Inc., San Diego, CA (1988-1992)
Assistant to President and Project Lead
Business start-up R&D project to manufacture ceramic interconnect packages to house computer integrated circuits; $250 million+ investment, 600 employees.

• Directed the team effort during the research, development, and analysis for multimillion-dollar operating and budget plans focused on process control/capability and nonfinancial indicators.
• Developed comprehensive monthly measurement and control system for business and development program objectives utilizing TQM processes.Operational Management for the Manufacturing Program Office (3 staff)
• Facilitated status reviews of technology development plans for new materials, processes, products, and equipment. Detected program variances, developed impact analyses, and communicated recovery plans.
• Minimized program cost by ensuring deployment of customer requirements throughout the development process.
• Maximized efficient use of man-hours by allocating program resources to critical activities.Facilitated and trained 30 machine operators, two technicians, and two middle managers during the development of self-managing team, facilitation, and coaching expertise.
• Co-facilitated the application of Experience Based Training and Development programming (indoor and outdoor). Within first six months, the team demonstrated skills at leadership, goal setting, performance evaluation, recognition, and discipline while increasing production efficiency, throughput, and yield.

Linear Corporation, Los Angeles and San Diego, CA (1980-1987)
Vice President, Administration and Project Lead
$60 million, 900 employee, high growth, international R&D/manufacturer of short and long-range radio electronics/passive infrared residential and commercial security/access control and energy management systems, 5 staff.

• Managed process to identify areas of over-expansion and operating losses by utilizing process oriented approaches. $8 million profit improvement through the reduction and consolidation of product lines, operating divisions, and levels of management.
• Facilitated strategic goal setting and operational/budget planning.
• Planned and directed the relocation of manufacturing operations from Colorado to Hong Kong through the use of internal customer/supplier relationships and team development, resulting in $2 million annual cost savings. Operational Management for major project and administrative initiatives.
• Produced $500,000 cost savings by minimizing capital expenditures for facilities through optimization of construction design on existing lot.
• Managed marketing and business development with largest customer - $10 million per year.Developed and conducted engineering project management status reviews of new product development and Federal Communications Commission regulatory programs by employing benchmarking and process improvement techniques.
• Achieved FCC regulatory approval for 30 radio products within 30 days, contributing to a successful public stock offering.

Dynamics, Inc., Charlottesville, VA (1978-1980)
Vice President, Finance and Administration and Project Lead
$5 million, 50 employee, direct sales/marketing and distribution firm with national independent dealer network offering radio electronics and passive infrared residential/commercial security and access control systems, 12 staff

• Managed a business turnaround project by utilizing customer driven, process oriented, and employee/stakeholder involved approaches; facilitated cash flow accommodations with customers and suppliers.

EDUCATION:

Bachelor of Science in Commerce. University of Virginia McIntire School of Commerce. Concentrations: Accounting, Finance, and Management Information Systems (MIS).

SPECIALIZED TRAINING:

Project Management Institute, PMP Certification; Vice President on KC Chapter Board
Carnegie Mellon University, Capability Maturity Model for Software
Carnegie Mellon University, Capability Maturity Model for People
California Institute of Technology, Managing the Development Life Cycle
Learning Tree International, Object-Oriented Analysis and Design
University of California, Software Process Improvement
San Diego State University, Software Quality Assurance
University of North Texas, Self-Managing Teams
University of Richmond, Controllership